Customer service: +34 986 54 03 09
SHIPPING »
How long will it take to get my order?
After confirming your order, we will send you your purchase within 2 to 4 days through a courier company.
How much will I have to pay as shipping costs?
In Louzao Expert the postage and handling is free independently of the weight, dimensions and / or price of the selected articles.
PAYMENT »
Methods of payment
With credit card
You can use credit cards Visa or MasterCard to pay the amount of your purchase in our store.
Against reimbursement
If you'd rather have the product in your hands before paying, please choose this form of transmission. You are charged a surcharge of 3% on the total amount.
Bank Transfer
To pay by bank transfer you must submit proof of income by fax at +34 986 53 97 36 or e-mail after the transfer to account number 2100 4648 02 2200014304.
RETURNS »
You have a period of 30 days from the date of purchase of the bill, to make a refund of a product. You must contact us, send us the product in its original packaging (with all its components, corresponding instruction book and guarantee) to freight prepaid. Once checked the proper state apparatus and it has not been used, we will proceed to a full refund of purchase (postage will not be returned).
If your order was already sent, we can not stop sending the same. You could reject it when the carrier deliver it and they will turn back to us. As we take that rejected package, we will send you an e-mail confirmation, and from that moment you could apply for reimbursement.
Warranty
All products have 2-year warranty provided by the mark, excluding products Gold Series "2+2". If a guarantee brakedown, please contact us and we will inform the nearest SAT or send the device to freight prepaid, we'll send the SAT and return it to freight prepaid. Always keep your bill, IS YOUR WARRANTY.